Create one person record
Match form submissions, gifts, applications, event activity, and communication to the same individual instead of creating another spreadsheet row.
Core Platform · Core platform capability
ARC CRM treats every adopter, foster, volunteer, donor, member, partner, and service recipient as one relationship with permissions, preferences, history, and a clear next action.

ARC CRM workflow
The ARC CRM workflow is configured around the records, roles, decisions, exceptions, and reporting requirements that make this topic distinct.
Match form submissions, gifts, applications, event activity, and communication to the same individual instead of creating another spreadsheet row.
Build audiences from program participation, interests, location, communication consent, giving, and current relationship stage.
Give staff a visible owner, follow-up date, context, and outcome for important relationships.
Carry communication preferences, access rules, and retention decisions across connected programs.
What to measure
ARC confirms definitions, source, owner, period, and review cadence before any measure is used for management or public reporting.
Product foundation
RescueOS brings animals, applications, fosters, volunteers, staff, donors, communications, tasks, and reporting into one operational view.
Explore ARC RescueOS The public front door to the platformARC Websites connects animal profiles, applications, donations, events, resources, stories, and supporter journeys directly to the operating platform.
Explore ARC Websites Your community in their handsARC Apps deliver role-based resources, opportunities, notifications, events, giving, and program access through a branded mobile experience.
Explore ARC Mobile Apps