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Digital service · Connected digital experience

Create a mobile home for the people who return to your mission.

Make every public touchpoint part of a measurable supporter and program journey. Use this service when fosters, volunteers, adopters, donors, members, or staff return frequently and need timely, account-based access that a public website cannot provide as effectively.

Animal welfare staff using a mobile app while caring for dogs and a cat
Service in practiceBuild an app people have a reason to reopen.
  • Role-based access
  • Timely notifications
  • Connected participation

Implementation model · Mobile Apps deliverables

What the organization receives—not just what ARC does.

Use this service when fosters, volunteers, adopters, donors, members, or staff return frequently and need timely, account-based access that a public website cannot provide as effectively.

01

Audience use-case plan

Role-by-role actions, resources, notifications, permissions, frequency, and reasons people will return.

02

App experience system

Home states, navigation, account access, forms, content, resources, events, giving, and program interactions.

03

Notification governance

Consent, categories, urgency, targeting, quiet hours, suppression, approval, deep links, and performance measures.

04

Store + rollout package

Testing, listing content, privacy disclosures, release preparation, launch communication, support, and adoption tracking.

How the work happens

A process designed around the specific mobile apps challenge.

The sequence is adjusted to the organization's readiness, existing systems, risk, content, data, people, and approved scope.

  1. 01

    Validate the app case

    Confirm repeat audiences, unique value, account needs, notification value, content ownership, and sustainable management.

  2. 02

    Design by role

    Prototype the foster, volunteer, adopter, donor, member, or staff experience around their most frequent actions.

  3. 03

    Connect the platform

    Share approved accounts, content, events, resources, donations, assignments, preferences, and analytics without duplicate entry.

  4. 04

    Pilot + release

    Test with representative users, refine permissions and notifications, prepare stores, train staff, and measure adoption.

Connected products

The product foundation behind the service.

The exact product mix is set through discovery and the ARC Assessment; services never operate as isolated deliverables.

Start with clarity

Know the plan before the implementation begins.

The ARC Assessment maps current systems, operating pressure, goals, readiness, and recommended next steps.

Take the ARC Assessment