Audience + journey map
Adopters, fosters, volunteers, donors, clients, partners, media, and staff each get a defined path from question to action.
Digital service · Connected digital experience
Build an animal welfare website that turns every visit into the right action.
Make every public touchpoint part of a measurable supporter and program journey. Use this service when the website no longer reflects the organization, priority actions are difficult on mobile, content ownership is unclear, or forms and tools create manual work after submission.
- Visitor journeys
- CMS + integrations
- Accessible launch
Implementation model · Website Design deliverables
What the organization receives—not just what ARC does.
Use this service when the website no longer reflects the organization, priority actions are difficult on mobile, content ownership is unclear, or forms and tools create manual work after submission.
Content architecture
Page inventory, navigation, content requirements, CMS ownership, search intent, redirects, and approval responsibilities.
Accessible design system
Responsive page patterns, type, color, controls, forms, media, components, and behavior designed for consistent use.
Connected launch
Approved integrations, content migration, analytics, SEO, QA, training, documentation, and post-launch review.
How the work happens
A process designed around the specific website design challenge.
The sequence is adjusted to the organization's readiness, existing systems, risk, content, data, people, and approved scope.
- 01
Discover
Audit the current site, analytics, search, audiences, content, integrations, goals, constraints, and internal publishing reality.
- 02
Architect
Define journeys, pages, content model, functionality, data handoffs, measurement, and migration before visual production.
- 03
Design + connect
Build the responsive system, populate approved content, connect forms and platform data, and test priority actions.
- 04
Launch + improve
Complete redirects, accessibility, SEO, analytics, training, ownership, release QA, and a measured optimization plan.
Connected products
The product foundation behind the service.
The exact product mix is set through discovery and the ARC Assessment; services never operate as isolated deliverables.
01
The public front door to the platform
ARC Websites
A high-performing experience your team can actually manage.↗02Your community in their hands
ARC Mobile Apps
Frequent engagement without duplicating the website.↗03Fundraising connected to the full relationship
ARC Donations
A giving experience supporters trust and teams can measure.↗Start with clarity
Know the plan before the implementation begins.
The ARC Assessment maps current systems, operating pressure, goals, readiness, and recommended next steps.